OUR MANIFESTO

 
 
 
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WE HAVE SOMETHING THAT NO ONE ELSE CAN OFFER: RESPONSIBLE TELEMARKETING™

Responsible Telemarketing (RT) combines leading edge technology, knowledge and operational expertise that can guarantee complete compliance and go beyond OFCOM’s regulated benchmark for all outbound performance.

Unlike with any other contact centre in the country, clients of ResQ already benefit from 0% abandoned and silent call rates. All this whilst continuing to benefit from the advantages of predictive dialling technology, including heightened productivity, improved contact rates, greater opportunity to convert and better use of data assets.

The difference is clear: whilst a standard contact centre, using preview dialling, will see the number of sales reduced and the cost per sale rise, Responsible Telemarketing will produce the exact opposite.

 

DON'T BURY YOUR HEAD IN THE SAND

As OFCOM clamps down on nuisance calls to protect the vulnerable, everything is about to change. Do nothing and the chances are this new legislation will cost your business thousands. Do the right thing. Join our revolution today, get responsible, avoid any future fines AND be much more profitable.

 
 
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OUR PROMISE

 

BE THE INDUSTRY BENCHMARK FOR INNOVATION

For a long time ResQ have been at the forefront of a campaign to transform our industry. That’s what the ‘WHY NOT ZERO?’ campaign is all about. We want to:

 
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OUR PEOPLE

Our people are what makes ResQ excellent. They give us our unique point of difference. With a willingness to make things great, work hard, be inventive and to celebrate success by doing the right things for their fellow team members, the customers and our clients.

 
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THIS NEW POLICY WILL BE ENFORCED FROM THE 1ST MARCH 2017

Non - compliant contact centres have little time to change. Be 100% responsible, reduce costs and increase sales.

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